About me
A short introduction...
Darrin Johnson
Senior Product & Strategy Director from Seattle
With 13+ years of experience in implementing processes, products, and marketing, utilizing successful relationship building, best practices, and optimized strategies, I have been influential in driving significant increases in cost savings, revenue, and efficiencies.
Through my ability to look holistically at the needs of the business, as well as collaborate with all facets of individuals, I have been influential in driving strategies that have led to significant process improvement, meeting the needs of customers, while growing revenue by the millions.
I know that a leader is only as good as his team, which is why I ensure continuous improvement is at the forefront of my leadership tactics. Deploying Kanban, Agile, and Waterfall methodologies, as well as promoting and encouraging innovation, has led to significant increases in both productivity and efficiency as well as employee engagement.
I am interested in connecting with other like-minded professionals in my field. Feel free to contact with me through this form at the bottom of the page.
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Professional Skills
I can say I’m quite good at
Product Management
B2B, B2C, SaaS, Mobile, and Web products
Product Marketing
Conteant creation, positioning, and strategy
Program Management
Requirements, timelines, KPI's, and success criteria
Agile Methodologies
Best practices, process creation, and execution
User Experience (UX)
Research, persona defintions, wireframes, and interaction design
Team Leadership & Mentoring
Staff development, career growth, and happiness
Work Experience
Where I am and where I have been
Oct, 2019
Point Inside
Director, Product Management
Led a team of 15 UX and front-end developers to design and implement “Retail Space Explorer,” a data-driven retail intelligence SaaS application to aid retail managers in identifying profitable store locations to leverage during lease negotiations to increase cost savings. Streamlined processes across multiple product lines by eliciting executive-level buy-in and creating a strategic rolling 6-month roadmap resulting in increased focus, efficiency, and productivity. Developed a product positioning and marketing strategy to better define buyer and customer profiles, allowing for increased target marketing and a decreased sales cycle
Sep, 2018
Wally Labs
Director, Product Management
Managed new IoT product lifecycles and features, forming a key element of the company’s digital transformation strategy, including targeted marketing to customer segments, resulting in streamlined operations and decreased costs. Developed “Wally,” a smart home communication device hub, sensors, automatic water shutoff valve, and corresponding web and mobile applications designed to alert homeowners to potential water damage, implementing trials with top 10 US insurance companies to reduce insurance payouts, resulting in increasing revenue by $1.1M. Created and launched hub, sensors, and a multi-user web application for landlords to monitor condominium and apartment complexes, increasing end-users by 10X, sales by $200K, and creating a sustained recurring revenue model of $150K. Collaborated with 30 manufacturing resources within 6 large international vendors and managed third-party hardware vendor contracts, ensuring adherence to product and contract requirements. Increased productivity by implementing a strategic rolling 6-month roadmap for outlining scalability and introducing new products, such as smoke detection products, to keep homeowners safe. Developed a user-friendly beta test program for Sears employees and coordinated internal testers and outside users to solicit feedback to enhance customer satisfaction
Jun, 2016
Bsquare
Senior Product Manager
Contributed to launching strategic product management processes across the organization, including documenting and creating branded marketing collateral and product datasheets, increasing organization-wide efficiency by 10%. Managed product datasheets, defining new requirements, building out wireframes, and analyzing UX design to develop more efficient and effective products. Created a three-tiered marketing strategy for mapping the marketplace and determining optimal pricing for DataV IIoT products by collecting, analyzing, and presenting data to enhance decision-making, resulting in increased customer engagement.
Dec, 2015
Revel Consulting
Senior Associate, Launch and Project Portfolio Manager – Microsoft IT
Oversaw Windows 10 and Microsoft Dynamics call center launches through partnering with internal Microsoft leaders and external vendors to streamline IVR setup, create consistency across vendors, and increase client engagement and retention for call centers providing post-launch customer relations
Mar, 2015
Cycle30
Senior Manager, Product Solutions
Implemented scrum methodologies, assigning individual product owners, and creating new workflows for a team of 12 in the US and India, improving timelines of deliverables by 20% while managing a $2M budget. Increased operational efficiency by 15% and improved user experience with a hosted telecom billing platform, Pivot, by accurately documenting business requirements, effectively communicating user experience to the development team, and building an overall more effective billing platform
Oct, 2013
Meteorcomm
Manager, Product Management
Collaborated with 60+ development team, transitioning from 3-week cycle to daily Kanban agile approach within 1 month, resulting in better prioritization of tasks, accelerating risk identification, and increasing productivity. Established $1M in R&D by eliciting parent-company buy-in to allow for high potential employees to engage in developing new projects resulting in increased innovation and employee engagement.
Nov, 2010
Clearwire
Product Manager
Collaborated with 20+ developers across multiple teams to launch Clearwire’s first hotspot capability, launching 4 devices into a new product category within first 4 months, increasing customer engagement and subscriber growth. Led an international team of 30+ testers, marketers, e-commerce, and management employees to launch a device in 6 months (normally 12 months) to be compatible with iPhones, allowing unlimited data, effectively filling a hole in the marketplace left by other competitors
Apr, 2010
G2 Web Services
Product Manager
Streamlined efficiency of 20+ data management team within first 3 weeks through accurately gathering business requirements, conducting detailed data analysis, and implementing targeted product updates, increasing decision-making effectiveness and reducing development bottlenecks.
Mar, 2009
Speakeasy
Senior Product Marketing Manager
Led a team of 35 developers and engineers to develop unique mobile integration features for consumer voice plans to enhance service and features and improve customer satisfaction. Launched a new calling plan in Central and South America through conducting in-person interviews with customers to identify the market need, resulting in doubling subscribers in 1 month.
Oct, 2008
Strata8 Networks
Product Marketing Manager
Conducted SWOT analysis to introduce State of the Market strategy presentations to executives to enhance team collaboration and steer early roadmap decisions.
Oct, 2007
T-Mobile USA
Senior Product Manager
Implemented data-driven operations process to identify and send out notifications to roaming users to adjust usage on competitor networks, resulting in several million dollars in cost savings to the company. Advocated company position in industry forums and associations, such as 3GPP and GSMA, to ensure interoperation standards positively impacted T-Mobile’s operations and revenue.
May, 2007
TeleCommunication Systems
Product Manager, VoIP
Patented, marketed, and evangelized a multifunction platform to provide both E-911 and location-based services, leading to selection for two industry awards, APCO's Hot Product of the Year Award for LivewirE911 and TMC Product of the Year Awards for LivewirE911 and LivewireLBS. Grew the LivewirE911 product from $50K in revenue per year to $7M per year in 18 months
Education & Certifications
What I have done in academics
Bachelor of Science Degree, Physics
Walla Walla University
Bachelors degree in Physics with minors in Math and Environmental Studies.
User Experience Design Circuit - Certificate
General Assembly
Introduction to User Experience Design concepts including completion of a project.
Pragmatic Marketing Certified Product Manager
Pragmatic Marketing
Certification of Product Management through Pragmatic Marketing (now Pragmatic Institute)
Get In Touch
Please feel free to reach out; I am happy to talk about new opportunities, Product Management topics, or to provide mentoring.
Contact details
Greater Seattle Area, Washington, USA
+1 206 792 9001