The Path to Here:
Download my full resume in PDF format.
What others are saying about me…
Larry Corvari – SVP Engineering at Strata8 Networks Inc.
“I had the pleasure of working with Darrin as we developed our products and services. He has the ability to clearly articulate the value proposition, product requirements and grasp technical details. He’s smart, innovative, collegial and fun to work with. He’s an asset to any organization.”
Don Mitchell – Sr Director Advanced Customer Solutions & Emerging Technology (Manager) at TeleCommunication Systems Inc.
“Darrin is one of the most focused, hard working individuals I have had the opportunity to work with in the Seattle area. He wraps this capability with an ability for creative problem solving. Darrin has the ability to hear a customer’s need and derive the viable solution. I highly recommend Darrin.”S
Sarah Lawrence – Sr Manager, Carrier Software Development at TeleCommunication Systems Inc.
“I had the pleasure of working with Darrin on multiple projects in his position as VoIP product manager for TeleCommunications Systems, Inc. As senior manager of one of the software development teams that supported his product, I appreciated Darrin’s technical acumen and interest in the maintenance as well as the advancement of his product. He was always interested in the ideas and suggestions of our developers and architects, and fostered an environment of teaming. I would welcome the opportunity to work with him again.”
Cristine Connor – Sr Functional Analyst at TeleCommunication Systems Inc.
“Darrin provided effective and strategic leadership in a highly volatile marketplace. Showed ability to grasp the right level of technical detail to communicate effectively with all relevant teams. He provided good business and product direction, and in my experience always took responsibility to make decisions so that projects kept progressing. I valued my time working with Darrin and hope to someday have the opportunity to work with him again.”
Victor Burton – E9-1-1 Software Development Manager at TeleCommunication Systems Inc.
“Darrin is a strategic thinker with an excellent grasp of the technical details. I worked closely with Darrin in my position as Development Manager responsible for Enhanced 9-1-1 at TCS. Darrin’s strategic planning for the VoIP 9-1-1 product enabled TCS to add appropriate features to key product releases that allowed TCS to continue to expand its customer base and grow its revenue for the VoIP 9-1-1 Platform.”
Marcia Amato – Sr Project Manager at IS Domain Inc.
“As Operations Manager at AT&T Wireless, Darrin was responsible for establishing and turning up Wi-Fi service at various strategic locations throughout the country. His daily activities demanded a high level of technical competency, indepth knowledge of telecommunications technology and applicability, and an ability to gain cooperation from cross functional teams within AT&T Wireless and external vendors. Darrin was most effective in managing all aspects of these complex implementations, and was a key component in AT&T’s success in this emerging industry. A critical factor in managing pre and post implementation tasks were his exemplary interpersonal skills. His previous experience as a technical analyst allowed him to navigate various network problems and provide solutions while consulting with outside contractors. As Tier 2 support to the Wireless Network Services team, he made significant contributions to the trouble shooting effort at AT&T Wireless. He is a consumate professional, was dependable, reliable, and I appreciated the opportunity to work with him.”
I graduated in March of 1998 with a B.S. in Physics and one of the first questions I usually get is, “How did you go from Physics to Product Management?”. In addition to understanding science and the world around us, Physics also teaches a repeatable method for solving problems – most notably “story problems”. Life and career are filled with story problems that pop up to be solved.
I have spent nearly 15 years in telecommunications starting in the beginning as a Technical Support Representative. I was providing Tier 2 support for CLEC’s using the Quintessent gateway software to streamline transactions between the CLEC’s and legacy LEC systems. While in that role I extended my skills into systems and installation engineering, customer training, and leadership roles within the Technical Support team.
Shortly after Quintessent shuttered it’s doors, I joined a group of alumni focused on providing similar support services to the remaining customer base and the new owner of the intellectual property. IS Domain gave me the opportunity to hone my project management skills while playing an important role at AT&T Wireless (pre-Cingular days). This crucial role helped to bridge the gap between product management and operations teams for AT&T’s WiFi business and provided me my first insight into product management.
Having had that taste for project and product management roles, I wanted to continue that kind of position and did so by taking on a role at TeleCommunication Systems focused again on early communications between development and operations teams. When an opening in the product organization came up, I took it and began to product manage the new VoIP 9-1-1 service. While in this role, I had the opportunity to extend the breadth of the product set, write some patents, and received several industry product awards in 2006 and 2007.
My entrepreneurial spirit was growing and after a short stint at T-Mobile, I joined a small startup called Strata8. Startups mean you wear many hats and this was no exception. In addition to defining roadmaps, working on messaging, and pricing; I was involved with operational process development, vendor evaluation, and project managed the billing system implementation resulting in a wide range of new experiences and opportunities to add to my resume.
Aside from my stint at AT&T Wireless as the WiFi Operations Manager all of the products and services I had supported and managed were business-to-business solutions. One of the big things that I wanted to do was to add management of a business-to-consumer product to my resume and this is what Speakeasy (a Best Buy company) provided. With the new launch of the Speakeasy Voice service, it was the perfect time to step in as product manager and continue to build that consumer retail service.
All of these positions have given me a strong background in telecomunications – from traditional and emerging technologies to wireless and wireline services. I continue to pursue opportunities in this field and look forward to the next opportunity to use my experience to bring value to customers and add revenue to the provider.